Don't forget to reinstall it after Office is finished installing and if you turned it off, be sure to turn it on again. Uninstalling your antivirus software may also help. Temporarily turn off antivirus softwareįor information about how to turn off your antivirus software, check your antivirus manufacturer's website. If Office still isn't installing, try some of the options below. The Microsoft 365 offline installer may help bypass potential proxy, firewall, antivirus, or Internet connection issues that might occur during an Microsoft 365 installation.įor steps to install an offline version of Microsoft 365, see Use the Office offline installer and select the correct tab for your version of Office. If you're on a slow internet connection, install Office using the offline installer After that, restart the Office installation.
This can help speed up the installation because a wired connection is usually faster than a wireless one. If Office did not install, try to reinstall after switching to a wired connection. So, after you've restarted your computer, go to Can't find Office applications in Windows 10, Windows 8, or Windows 7? to see if Office actually did install. The Office installation may have completed. Restart your computer and check if Office installed For a possible solution, see Installation of Office hangs at 90%. If your Office installation hangs or freezes at the 90% mark as shown in the screen capture below, this could be because the Windows Installer is busy. If you're installing Office on a PC (desktop, laptop, or 2-in-1), try these solutions in the order listed. Try the following solutionsĪre you trying to install Office on a Mac? If you're trying to install Office on a Mac, follow the steps in Uninstall Office for Mac, and then restart the Office installation. Connect with our small business advisors for help making Microsoft 365 products work for you and everyone in your business. Tip: Get tech expertise with Business Assist.
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